Privacy Policy

Personal data we collect

Any personal information that we collect (as identified in this “Personal Data We Collect” section) will not be shared with third parties, except the service providers described below who process it only on our behalf.

When you request a quote or sign up for texts we collect your name, business name, phone number, email, building address and details, and anything you choose to tell us. If you apply to clean with us we collect your name, phone, email, ZIP code, experience, availability and answers about the job requirements, and use them to consider your application and to measure our job ads as described under Job applicants. If you request a home cleaning we collect your name, mobile number, ZIP code, optional email, what you want us to focus on, your preferred start time, and later the address and details you text us. For text signups and home cleaning requests we also record which kinds of texts you chose, the exact consent wording, the time, the page you used, and basic technical details such as your IP address.

How we use it

We use your information to respond to your request, schedule walkthroughs and cleaning visits, send the texts you asked for (including texts about your application if you applied to clean with us and chose them), and provide customer service.

Text messaging

Text consent applies only to Steadfast Commercial Cleaning. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We share information only with service providers who help us deliver messages and run our business, and only as needed to do so.

Reply STOP to any text to opt out or HELP for help. Message and data rates may apply.

Email list

If you join our email list we collect your email address, your name if you give it, the consent wording you agreed to, the time, the page you used, and basic technical details such as your IP address. We email you about your cleanings and occasional offers, usually 1 to 4 emails a month. Every email has an unsubscribe link, or email us to stop. We never sell your email address or share it for others’ marketing.

Service providers

Our website host, database provider, email delivery provider and telecom carrier store and deliver this information. They process information only on our behalf.

Website analytics

We use Google Analytics to understand how people find and use this website. It sets cookies and receives the pages you visit, the site that sent you, campaign tags in the link, and browser and device information. We don’t send Google your name, contact details, quote details or text messaging information, and Analytics doesn’t load when your browser sends a Global Privacy Control signal.

Job applicants

This section applies only to people who apply to work with us, in place of the sections above. It does not change how we handle customer or text messaging information.

When you apply, we keep your contact details, application answers, resume, and the recording and transcript of your AI voice interview. Our interview and AI service providers process the recording on our behalf to run, transcribe and assess the interview, and our hiring team reviews it. AI assessments help us review applications; a person makes every hiring decision.

To measure our recruitment advertising, we may send Meta a completed-interview event with advertising click identifiers, browser information and a hashed copy of your email address. Hashing does not make this information anonymous. We do not send Meta your recording, transcript, answers, phone number or AI assessment, and we skip this when your browser sends a Global Privacy Control signal.

Our cleaning jobs pages use the Meta Pixel, which sets a cookie and tells Meta about visits from our job ads. If you apply on our cleaning jobs page, we may send Meta an application event, and a second event if you send paid trial photos, with advertising click identifiers, your IP address, browser information and hashed copies of your phone number, email address and ZIP code, so we can measure our job ads. Hashing does not make this information anonymous. We do not send Meta your application answers, and we skip this when your browser sends a Global Privacy Control signal.

Home cleaning requests

Our home cleaning page uses the Meta Pixel, which sets a cookie and tells Meta about visits from our ads. If you request a home cleaning there, we may send Meta a request event with advertising click identifiers, your IP address, browser information and hashed copies of your phone number, email address and ZIP code, so we can measure our ads. Hashing does not make this information anonymous. We do not send Meta what you tell us about your home or your texts with us, and we skip this when your browser sends a Global Privacy Control signal. If you agree to texts, our scheduling assistant (which uses an AI service provider on our behalf) texts you to pick a time, confirm your visit and send your payment link.

Your choices

To ask what we hold about you, correct it, delete it, or stop hearing from us, call or text:
Columbus, OH: (380) 333-4466